macys

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My wife ordered 5 pair of shoes for me…

My wife ordered 5 pair of shoes for me for Christmas, which are too many. Due to Covid we were not willing to travel to the store to return them until now, since we have now been vaccinated. Macy's 90 day return policy, which is fine under normal circumstances, is insufficient during Covid (we are over by about a week). We are now stuck with over $400 worth of shoes that don't fit, and are untouched in their original packaging. Some flexibility during this time is clearly warranted.

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Date of experience: Apr 06, 2021