I purchased a pair of shoes on line. When I received them they looked dirty. I looked at the box and it had a label on the side floor sample and a date of 01.06 2020. They sent me a used pair of shoes that people have been putting on all through covid-19. I got on line and did the chat and the person informed me that I would have to send them back or get charged,so I am. I wanted to include a picture but no way to add it of the shoes and the box. I am so disappointed with Macy's and the customer service. You send me used shoes and I get to spend my time sending them back to you.
