I am DISGUSTED by their WARRANTY SCAM!!!!We bought a 2 seat recliner a few years ago and lately we’ve been hearing creaking so I called them BEFORE the warranty was over. They scheduled someone from their service department to come and he told us that the chairs were damaged and needed to be fixed. He took pictures and said someone would contact us. By the time someone contacted us, our warranty was over so they told me there is nothing they could do. BE CAREFUL WHEN YOU PURCHASE FROM THEM… THEY WILL NOT HONOR THEIR WARRANTY!!!!!My wife already posted this and they pretended like they cared and told us to send them our info and they just IGNORED US!!!!!THE WORST!!!!!!!!!