Purchased a handbag and 2 dresses for my wife in October. To date I have not received the items. I have been following up for the last 3 weeks and each time I get same response 'We have escalated the issue and will provide an update in 2 business days.'Of course they never do. A Zero rating would be too high a score for a company that takes your money but doesn't provide any goods and services. Macy's is an Absolute Fraud.
