Ordered 3 items " same day delivery" on a Friday. By Saturday evening I still had nothing. Spend an hour of my time between 2 phone calls with customer service and each time the agent 3 ways call with " door dash" who is they contract out to. Over an hour of my time wasted. Macys claiming they can't do anything as I need deal with Doordash & Door Dash claiming it's Macy's I need deal with. Now it's Sunday night. Still nothing and at 7pm I get email stating order has been canceled. Unprofessional and who knows when my funds will credit back. Never again! The time I wasted in customer service calls that went nowhere I could have driven to mall myself. I was supposed to wear items yesterday which why I did same day.
