macys

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Awful customer service

The absolute worst customer service and return policy I have ever encountered. I paid 80 dollars for a melissa and Doug vending machine and was sent a final sale rewrapped comforter with a torn store receipt attached! A 30 day return policy during the holidays is absolute bull shit and their only resolution was to reorder and repay for my item. I will never do business with Macy's again!!

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Date of experience: Dec 23, 2024