I had a very bad experience today like a driver. I Accepted the ride in a short distance and because of traffic I stayed for 20 min. The passenger didn't show up and my waiting time wasn't paid. Reason: because i came later than 5 minutes. I said: i was in traffic. But lyft doesn't care. I said check my last trip. I stayed already in traffic with a woman. And that guy was just 500 feet from me. It's not my fault that it took 20 min. +5 waiting time and he didn't show up. I accept other man at the same place and we stayed + more 20 minutes to get out from that place. But lyft doesn't care. Bad and poor