lyft

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
No way to confirm a ride

Several days ago I made a reservation for an early morning pickup to an airport. Last night, I tried to check that the reservation was confirmed. We did not want to miss a flight. There appeared to be no way to confirm the reservation. I made other arrangements for the trip to the airport.The next morning, I get a message from Lyft that my ride is on the way. I cancelled.This is unacceptable. Customers need to be able to confirm reservations, especially in critical situations such as early morning trips to an airport.

1
Date of experience: Sep 17, 2023