At the end of my trip several weeks ago, I asked the driver what the total fare would be. I was told that the office had that information, and he gave me a rough estimate. How is a rider to know if there is an incorrect fare charged if not given a total. Is that the new protocol at LYFT. I have sent emails to them and no response. For the record, the driver deserved 5 stars, the company, not so much. I would appreciate if Lyft showed the respect to me as a customer and respond to my multiple emails
