I typically use Uber for my transportation needs, but today I opted to try Lyft for the first time. Unfortunately, I don't think I will use it again. The driver drove right past me while I was waiting for her to arrive and ended up parking at the wrong location. Instead of reversing to pick me up, I had to walk to the incorrect address to get into the vehicle. This was particularly concerning as I had a doctor's appointment and needed to arrive on time. Once I got in, the driver mentioned she needed to stop for gas and use the restroom, which should have been taken care of before picking me up. To make matters worse, her driving was quite alarming; she took corners sharply and made abrupt stops, nearly causing an accident. After this experience, I have decided that this will be my first and last time using Lyft. I contacted customer service, but they were unhelpful, only offering to unpair me from the driver. Consequently, I have decided to unpair myself from the entire service.
