This company over charged me $10 over the same trip I had a week ago. The driver has got nothing to do with it. If I knew that the company would do that, I would have taken the bus. However, I was running late so I had no choice. There was no traffic and the driver took the same route. I tried to contact the office but to this time there was ko response. Would I use LYFT again? The hell I will. Would I recommend it to others? Use UBER or a regular taxi. There's nothing special about this company aside from ripping off people whenever they can.