I’ve had multiple bad experiences with Lyft, but my latest one was by far the worst. My driver was reckless, breaking traffic rules, and endangering not just me but also other road users. Within 5 minutes of getting into the car, I had to ask the driver to stop so I could get out in the middle of nowhere—just to stay safe.I reported the safety issue immediately, explaining how scared I was because of the driver’s erratic behavior and aggressive attitude when I pointed out his mistakes. Instead of addressing my concerns properly, Lyft simply told me they’d “try” to refund my money.Despite following up with several emails, no one has responded. They assured me they wouldn’t match me with this driver again, but that completely misses the point—I was reporting dangerous driving! The fact that this driver is still working on the platform shows a lack of accountability and safety standards.Lyft’s handling of this incident has made me lose trust in their service. Safety should be a priority, not an afterthought.
