I’ve been using Lyft for the past four months today I requested a ride. It took them 30 minutes to find the driver after they told me the driver will be here in 15 minutes. They canceled that ride since now I waited additional 20 minutes for another ride which made me late for work, they overcharged me for the ride. I contacted customer service and they will not respond to me. They keep sending me automated emails. And not to mention their prices are really getting ridiculously high. They’re wanting to charge you $30 to wait almost an hour for a ride. They’re probably unprofessional and unreliable.
