lyft

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Wasted Time Due to Constant Driver Switches

The estimated wait time was 7 minutes — even the priority ride showed 6 minutes. But after I requested the ride, it got switched three times. Each new driver was at least 9 minutes away. While I was already waiting (and the timer was ticking), it kept getting reassigned. I lost a lot of time, and the wait ended up being way longer than what was originally shown. I ended up canceling the ride because it was just too frustrating.

1
Date of experience: Apr 21, 2025