I am in Vegas for a bowling tournament. I ordered a Lyft ride to my hotel and the driver never came. He cancelled the ride (I was outside in 100+ heat) and even though I wasn't charged for the ride I feel I should he given more than $5 towards another ride. I asked for a free ride and was denied. I won't use this stupid coupon!!!!They would still get money from me they don't deserve!!!The 2nd driver was GREAT!!!!!! Another driver told me drivers sometimes cancel and collect the cancellation fee. I will lug my balls on the public bus now. 0 stars for the 1st driver (and Lyft), 5 stars for the 2nd driver aren't ENOUGH!!!! A friend who drives Uber said he heard if you get turned down for Uber, go drive for Lyft.