Title: Left Stranded in the Mountains – No Accountability from LyftI scheduled a confirmed ride with Lyft on May 28, 2025, from Tellico Gap to Wayah Bald, NC. My wife and I arrived on time at the pickup location—deep in the mountains—trusting Lyft’s service. But no driver ever showed up. No text, no cancellation, no support. We were left stranded in a remote area with no cell signal and no backup.After waiting over an hour, we were forced to walk for miles until we found someone willing to help us. Even worse, the Lyft app erased all trace of the ride. It vanished as if it never existed.Lyft later claimed they sent a text that “couldn’t be delivered,” and blamed the location. But if service was required, why was I able to book and get a confirmation in the first place?They offered me $100 in credit and refused to accept any fault. No transparency, no accountability, no safety protocols. Just blame and excuses.If you rely on Lyft for transportation in unfamiliar areas—or care about reliability and responsibility—I strongly advise you to reconsider.
