Refused to provide a Proof of Delivery for an item that was charged but not delivered. Item was never received but canceled. They charged my card and but did not cancel purchase. Citi Credit Card will also not request "Proof of Delivery" and I either pay or my credit will be trashed, $2723.00 is what I am being forced to pay. NEVER SHOP AT LOWES, FERGERSON'S IS A BETTER OPTION. Stay away from Citi Credit Cards also.They have provided the information and all corrected, not their fault and the manager in St Peter, MO was excellent and got to the bottom of all.