I was talked into a PRO card and how great it is by this guy manager. They had only 12 items in stock and I was told if I buy 15 of these items, I would get a bigger discount. I paid for 15 items, left and came back at a later date to pick up the other 3 items. I was told there is no record. The sale girl wrote in her notes I took all 15 items...big mistake. PRO Managers say they will call me back with a solution but never call back. I called many times, no response from LOWES people in Herkimer NY, store 2400. Terrible way to do business. Also filed 2 complaints so far,have 2 case numbers and no follow up from Lowes.