Lowes has fallen so far down the ladder in terms of service, I’ve quit shopping there. If you go after 11:00 (Lowe’s on Shoal Creek-Austin) when Barry gets off, there will NOT BE ONE REGISTER OPEN….NONE!! Since most of what I buy is "tax-exempt" I cannot go through the self check-out line. I must walk to the opposite end of the store to customer service to check out which at times can really have LONG LINES!! I was a once or twice a day customer….so they’ve lost a fairly decent customer. Home Depot is right down the road !! Save yourself some grief, don’t go to Lowe’s, go elsewhere!!