Calling customer service is a continuous loop then hangs up. No ability to connect with a live person. Calling the actual store routes you back to the same customer service message loop. Now I have to go in person to schedul a repair on an appliance still under warranty. My online information was entered incorrectly by store employee and there is no way to update it. I AM DONE WITH LOWES based on the ability to actually talk to a live person plus the inability to correct their mistakes or edit online. Who at corporate agreed to this set up is a complete idiot. UPDATE...just went to the actual store, the manager had te exact same never-ending routing n hang up n never-ending spoke or offered a live person. The contacting by email is the SAME WAY....the store manager has me on the schedule which I'm thankful for but 6 hours on a telephone deadend and 35 miles later tells me Lowes Appliance Warranty/Repair are Not worth this.
