Absolute worst customer service ever. Bought my second appliance from them in a year and it’s extremely damaged inside the box. I took a couple days to get it unboxed due to my schedule and discovered massive damaged. I contacted them about the damage 4 days after i picked it up. Customer service offered $25 gift card for damage. Left me on hold for over an hour, went to store and they did nothing for me. Lowes apparently changed their policy to exchanges inly 48 hours after pick up but i was never advised of it when i picked up the appliance. Garbage company and garbage customer service.
