Bad News - Online customer service is notoriously horrible. Spent half an hour on the phone with some clueless girl who could barely understand English. Finally gave up and found the phone # of the store my online order was shipped from.Good News - I called the store in N. Wilkesboro, NC and got through to the manager, Dash K. who was super nice, super helpful and quickly resolved the issue. THANK YOU DASH!! XOXO :)
