lowes

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Lowes Appliances

On Jan 1st, I bought an Electric Range and a washer from Lowes in Waynesboro, Va the appliances were delivered on Jan. 9th. The delivery men did not level the electric range, it was 2 inches below my counter top. I had to arrange for some men to come by the next day to finish the "sloppy" job. Now the washer is giving me problems. I made a call to Lowes Customer Service and was told that Lowes was no longer responsible, I would have to call Maytag. Upon calling Maytag, all I could talk to was a computer. You talk about a circus; I spent over 2 hours trying to speak to someone at Maytag without any success. Now, the bottom line, don't buy any appliance from Lowes unless you pay a outrageous price for a warranty, because unless you purchase a warranty, Lowes is not going to stand behind what they sell.

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Date of experience: Mar 18, 2025