Re Slim Combo Keyboard for iPad Pro 12.9" 2017 versionI discovered, within an hour of using the slim combo keyboard, that virtually any sort of handling of my iPad Pro 12.9" 2017--music from my iTunes account--started playing. LOUDLY. Ultimately determined at the Apple Store there is a huge design error. If you grip the case at it's intended place (the thickest part of the combo) the pressure would activate the dedicated "play" key located on the top row of the keyboard. Even if my iPad was asleep and no security code entered--here came the music. It happened almost anytime I (or anybody else) picked up the iPad. And I also did a TOTAL restore, including iOS, so it's not a software error. The only way to stop it was to power off the iPad every time you had to move it. No problem with the Apple keyboard. I'm a professional musician, and I absolutely cannot have my iPad "go off" any time I handled it! I don't know if anybody else has noticed this, but the Apple Genius at the store was flabberghasted--it happened to him, repeatedly, too! Being that there was no software issues and the keyboard connected correctly and showed up correctly in Settings, the only conclusion is a design flaw.Their website is a JOKE. It kept saying my email address was inappropriate!?!? And no matter what I did, it would not take/reset a password. I spent HOURS trying to fill out forms, only to find things ultimately blanked out and no way to proceed. RIDICULOUS. Even dealing with Medicare's billing department was easier than this!
