logitech

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If I could give zero stars

If I could give zero stars, I would. I bought a Logitech crayon for my IPAD. It worked great when it arrived. After attempting to recharge, the pen would not hold the charge. We tried different chargers to no avail. The green light refused to stay on. I spent 2 hours working with Logitech, jumping through hoops with regard to my IOS version, when all that was wrong was that the pen wouldn't charge. After 2 hours, she took all of the info to replace the pen and said I'd receive an email about the replacement within 72 hours. 2 days later, I received an email, asking me to do all of the same, idiotic stuff I had already done with the representative 2 days before. Don't buy anything from these morons unless you buy through Amazon. Good grief.

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Date of experience: Nov 02, 2019