Ordered a webcam, paid for express delivery and heard nothing for 2 weeks. Was pragmatic to think it might be CV19 related however when looking to try and find out information about the order status there is a lack of info and no customer service line to speak to someone about this. All the time they have taken my money when actually most companies take on dispatch. Tried to get the facebook messenger team to help but they were absolutely useless and kept referring me to product support. Useless! one of the worst customer journeys I have had!!!!
