I ordered a keyboard on the Logitech website in April 2020. Could not get an update as to the status of my order. I therefore decided to cancel my order in July, almost 3 months after I originally had placed the order. 0It took me forever to get through their customer service line. Called the US number, teh Canadian number (both french and englisgh) and even the French number. It was alomost impossible to speak with someone. I finally managed to cancel the order on the phone. Nothwithstanding the cancellation, Logitech sent me the keyboard in Mid July and charged my credit card. I have been trying for the last 3 weeks to return the keyboard and get a refund on my credit card. This is by far my worst shopping online experience and probably one of the most pathetic customer service I have ever experienced. Logitech is definitely taking a major hit in my perception of their company and products.They will no longer be my first go to company for computer accessories.
