Shameful!Recently I've spent over £200 with Logitech recently as well has having bought products from them before, I experienced a few issues with their MX Master 3 so got in touch with customer support, after going back and forth a few times they offered a replacement which was also faulty (I think it is a software fault). Since 'escalating' the case to their technicians they have ignored my communications, as of writing this I have send customer support 7 emails of which none have been answered, telephoned their office and was told I would receive a call. I never did. I also reached out to them on Instagram where I finally received a response which was in essence 'we will get someone to get back to you'. They never did. However they do seam to have the time to remove my comments on their Instagram posts rather than actually respond to me and sort out this issue. To top this I've emailed their MD twice and have not received a reply.A real shame because some of their products are really good.
