Awful customer service. Didn't receive a response for 48 hours via their "live" chat. After 48 hours of waiting for a response, the agent had the audacity to say "are you still there?" 72 hours have now passed and I'm yet to have a response.I opened a new live chat on a different browser, the instantly answered the live chat. I explained my issue and how I have been waiting. No response for an hour. WHAT IS GOING ON LOGITECH??? THIS IS THE LAST TIME I WILL PURCHASE ANY OF YOUR PRODUCTS.