They refuse to REPAIR a faulty item that has failed right couple of days after the warranty coverage. They offered me a 20% discount only for OLD and certain products on their website, which is anyway 20% more expansive of any competitor, so I can't even use it to re-purchase my keyboard. Awful experience, stay away from this brand, as when the products will fail, they'll refuse to repair a two years products. I had to repurchase my 250£ keyboard. Thanks logitech