logitech

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Bought a set of astro A50s thinking…

Bought a set of astro A50s thinking Hey! $300+ should be an amazing sound experience! It was everything but amazing I have better sound quality from a cheap $40 headset and they only lasted 11 days before the headset stopped updating and would not charge. Cool so dealing with logitech to get them fixed. Thats an experience all to its own! They diagnosed and found headset to be faulty since it failed to update to newest firmware. Then laughed and said it wasnt their problem. So how can you take your consumers money and then not look after your consumer? Thats not how you build a lasting relationship of loyalty thats how you rob people until you are forced to shut your doors.

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Date of experience: Sep 05, 2023