Ah, I just read the other reviews and now I get it. Logitech don't give a hoot about customer service, they just want your money like every other big brand out there.Ordered express delivery a week ago, waited in 2 days it was due delivery. Now it's stuck on a plane apparently, although it was out on a van for delivery 2 days ago. Thieves. Incompetent thieves.Big business, please take note, the little people are taking notice of how greedy and rubbish you are. We are learning as you are teaching us.