*** feb 25th update ***So they kindly replied to my review on here, but although I emailed them back they STILL haven't replied a week later proving my point entirely!. THEY'VE PULLED ALMOST ALL SUPPORT!Logitech aint what they used to be! I've bought their products since 2005'ish and loved the quality and straight forwards aftersales service.Recently I bought one of their top end gaming headsets the G935 and after several months the right cup/ear piece has totally died, no sound and its frustrating, so I went to Amazon as I bought the headphones from them and tried to speak to someone via the chat, not only did they not understand me but their grammar wasnt great either, I went and explained in details whats happened and the person on the chat said they would get back to me, the next day ive not only had nothing but it now leaves me with no option but to try and deal with Logitech.From the start it was easy to see Logitech offers almost zero support, Now they have stopped ALL email support! WHY?. They no longer seem to be using their FB or social media anymore, again WHY NOT!.So ive looked at my options to get this sorted out and so far its either I call Logitech and be put through to their sales before I get though to someone who can help or I try and fix the headphones myself invalidating the guarantee...What have they done to a once great company? No way would I buy their products again. shame on the management.
