I have been attempting to get an issue resolved for two months now with LinkedIn customer support. I had two profiles and deleted one for a business I sold that had been verified, but I no longer used that profile. When trying to verify the remaining account, the system gives an error saying you cannot verify two accounts. They said I had to wait two weeks, and then you could verify the account. It has been much longer than that. Then they close your ticket, thinking they resolved the issue by telling you some information. So then you have to start all over again. I paid $200+ for the Premium service, but it seems like a waste of money when it comes to getting support. Apparently, there is no accountability for employee performance in this organization. I thought of writing a review out of frustration, which I seldom do, and discovered many other unhappy customers who have written poor reviews on LinkedIn. Management should wake up and bolster this poorly managed department before it impacts their revenues.
