Our recent experience with LinkedIn has been quite disappointing. Despite multiple attempts, their support team doesn’t answer calls, making it extremely difficult to resolve urgent issues. To make matters worse, we've had three different SPOCs (Single Points of Contact) assigned over the last three months, which has led to a lack of continuity and accountability.We’ve faced delays in responses, confusion around ongoing issues, and a general lack of ownership from their end. For a platform of LinkedIn’s scale and cost, this level of service is unacceptable—especially for businesses that rely on timely communication and support.
