The LG front loading washing machine I purchased from Costco broke down six weeks ago. After many, many calls to them the machine is still down. It took LG a week or so to locate someone in my area who could fix the machine. After looking at the machine the repair technician said it might be cheaper for LG to replace it since it needed so many parts, plus he was concerned that once he got it tore down he felt he would find other problems. LG said they felt the machine was repairable so the shop ordered five parts for ot. Two parts arrived in a few days via overnight shipping. BUT, the remaining parts have just trickled in because LG didn’t have them in their warehouse. When I was waiting for the parts to arrive I mentioned to LG that the machine could have other issues and perhaps we should replace the machine. They reiterated that the machine was repairable. I suspect that would be their position if the machine had fallen over a 500 foot cliff. I’m tired of going to laundromats, and I’m seriously considering scrapping the LG washer and dryer and buying the least expensive top loading washer/dryer combo I can find.I will never buy another LG product again !!
