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LG Electronics is Absolutely Horrible

LG Electronics is absolutely horrible. My LG French Door/bottom freezer went out in Nov. 2012 due to a faulty compressor. Eight (8) months later, the freezer was out again. This time the coil system and not repairable. Two months later and 11 visits to my home through the Home Depot Protection Plan, I'm still working with my warranty to get a check issued by LG Electronics to replace the refrigerator. The latest reason: I supposedly threatened to sue. Seriously, they closed out the claim, called to say a check would be issued, then retracted that saying I verbally spoke about suing so the subcontracted repair company for LG, All Desert Appliances (Las Vegas) had discontinued their assignment for the claim and that a news subcontracted company needed to be sent to my home to "diagnose" the refrigerator. I was numb. I would never buy anything else from LG and I'm regretting the matching dishwasher and stove I have. Certainly, look to another brand for a refrigerator and for that matter AVOID LG for all appliances. The worst!

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Date of experience: Sep 17, 2018