The absolute worst company to ever deal with customer service. Had a tv that I bought brand new with 1 major immediate issues as sol. As I bought it. Then the second issue not far after. The folks at the service center are uneducated and unhelpful. I had to talk and explain my situation about 5 times to 5 different support members. No one had taken notes or had anything from my “open case”. After reaching out for the last time I was able to get my tv scheduled for a repair. LG did not have my warranty on file and no prior information on me even after I had gone through this once already. I will never buy another LG product in my lifetime and won’t ever recommend anyone buy one either. This company is trash and their products re made of cheap materials. Terrible company, even worse customer service