Terrible experience with the support and warranty team. We are going on 5 months of having a broken TV and have no end in sight. Simply ridiculous. Did I mention we haven't even owned the TV for more than 6 months?! We are continually told it will be resolved within 3-5 business days and then hear nothing back. We've had 3 service techs come out and they always point the finger at LG and vice versa. Huge headache. DO NOT BUY AN LG TV!