They came to fix our washing machine 3 times and still not able to fix it. Before they came for the 4th time, they said we as the owner, need to ensure the machine is at an open space for them to come and fix, and they said if not they won't come. This was not mentioned for the past 3 times. They also said on phone that, "You can find someone else to fix it, but we are not refund you any money". What kind of customer service is this