I bought a smart LG television with an internet browser that is non functional. I called the customer service line and my worst nightmare began the moment an overseas agent picked the call. He had no appreciation of the reason I was calling and kept on telling me that I can stream videos using the browser. The most disappointing thing is I never mentioned that I was trying to stream but that I was trying to access a website for information. The agent was rude and insisted there was nothing they could do to help. I requested to have the call escalated. He refused to escalate the call initially but I insisted. After about 20 minutes of back and forth I eventually got the call transferred to a "supervisor".The supervisor was very rude and disconnected the call in the middle of the conversation no. I will never buy LG products again.
