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Charges $400 for a diagnosis and…

Charges $400 for a diagnosis and shipping for a monitor just to charge more than the monitor itself for the repair. So there's really no point in going through the company for any repairs.Multiple calls and emails with no follow up response. Not only does emailing them leads to a noreply email, but so does calling them on the phone as they refuse to follow up with own promises. Truly unbelievable services, poor customer service that only forwards calls to other people that ends up forwarding their calls to other people.LG most likely out sources their customer service since I usually hear chickens and screaming in the background of every call. The last agent I had sounded like she was half asleep and was not useful whatsoever.

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Date of experience: Jun 29, 2020