I bought a brand new LG TV in late December, 2020 from their local rep(Somotex) only for the TV develop a fault in less than 5months. Now, l send the TV with the receipt to their shop only for them to tell they will try to fix it and not replace it with a new one. This means that, they bring inferior products to African and sell it to us at an expensive price. I bought LG because l thought is was a trusted brand with quality products but l was wrong. You are cheating and lying to your customersI don’t understand, how a LG TV develops a fault in less an 5 months and instead of replacing it you want to fix it and give it back to me. Does that mean, each time it breaks down, l will have to waste time to bring it to them to fix it. I bought LG TV because l wanted durability. Something that will last long not something that will keep breaking down for me to sending it to them to fix. They said they will keep fixing for a year. When it breaks down again after a year, it’s now my cost. What kind of rubbish is this????????😡😡😡It’s either you refund the money in full or replace it with a new and better one
