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Poor online shop (LG direct)

Put off LG appliances (washer dryer) by terrible shopping experience directly on LG website. Had a discount code that wasn’t be accepted on the site when browsing via a mobile. Not live chat at the weekend so waited until Monday to speak to someone. Spoke to the agent Monday, they said it was a known fault with the website on mobile, so to try using the discount code on a PC. I did & it worked but the price of the goods had gone up by £150 & they won’t honour the cheaper price.

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Date of experience: Apr 07, 2025