I have resisted posting this. I have been trying to be patient. I have a "premiere warranty," case that has been going on with Lenovo since approximately 12/7/2020. It began with the failure of my camera/microphone, followed by my touch screen, and more. I have had five tech calls from Worldwide Tech (WWT), none of which came in the appropriate timing next-day/two-day. It's been weeks. I will say the WWT technicians have been great, friendly, caring, and dedicated. I have spent countless hours on the phone with tech support and never has a tech support manager called me as I have requested numerous times. As of today, I still have not heard from Lenovo, although the Senior person, at WWT says he escalated it to the Lenovo program manager who has the initials DB. I am being professional by not putting DB's name out. Anyway, at this point, no one would want the melon of a Yoga s740 that is under one-year-old. I highly discourage anyone considering a Lenovo to look carefully! They have not met their warranty or support responsibilities. They do not seem to give a darn that I rely on my computer to provide Telehealth services to my clients. Yes, I recognize COVID is in part to blame. But not this much. There's been so much error, delay, lack of respect and that is Lenovo, not COVID-19.
