lenovo

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Very delayed shipping of Thinkpad z13

Ordered a Thinkpad Z13 which is sadly delayed due to a supply chain issue, which of course is out of Lenovo's hands. However, when reaching out to Lenovo to change the delivery address, as I am moving within the extended delivery period, this was deemed impossible by Lenovo support without cancelling and placing a new order. This in itself is no problem, however as I ordered the product doing the 'Black Friday July'-campaign, I am no longer able to get the product for nowhere near the same price as I first ordered. This means that I now might just have to cancel the order and go find another alternative.(Update: After 2 months of delay, the order has been shipped. However, customer support did compensate in an acceptable manner)

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Date of experience: Jul 21, 2022