lenovo

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Horrible customer service

I bought an expensive Lenovo desktop computer. The service has been horrible to say the least. The issue was never resolved and what I have found is that Lenovo literally ignores their customers. They have not even replied to the matter at hand. I went high up in the company to no avail. I mistakenly thought Lenovo is a good company and boy was I wrong. Stay away from this company as I will. I may be buying a gaming laptop and due to how I have been treated a Lenovo isn't being considered.

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Date of experience: Nov 16, 2023