Hello! 5 months ago i made the terrible mistake of purchasing a lenovo ideapad 5 2-in-1 14ahp9 . All went well, never used it as a tablet, and one day, out of the blue, the hinges just fell off causing now the screen to fall off as well. I contacted lenovo on several occasions asking for a repair as the warranty covers manufacturing problems. The agents all tell me that this is a physical non natural damage which makes no absolute sense, since no damage has been inflicted onto it, it’s their shitty frame and hinges that are poorly made that caused this damage! How is it on me to pay $400+ to repair something THEY did wrong???!!!!!!!!!!!!!! This is absolutely unacceptable. I am a full time student working part time and unable to purchase a new one, as selling this one would bring me next to nothing. Private repair shops also charge insanely high, and it’s just beyond me to PAY FOR SOMETHING I DID NOT CAUSE!this isnt the first time lenovo put out products knowing that they are faulty!!!!!
