Excellent website, current offers such as double VIP points, free delivery and cashback have encouraged me to spend almost £300 in the last week, although would not buy otherwise as to expensive.
I recently placed a large order and was not happy because i received an email telling me to ring them for a security check, they could not process my order until i rang them so my order sat on 'contact customer service' all day!, why didnt they just ring me in the first place?
I would like to see more offers on the website as we all know LEGO is expensive, the only items ever on sale are those they cannot sell or nobody wants.