lego

2.5
2.5 from 679 Reviews and Ratings
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Simply the worst all round service.

Ordered a set which took 3 weeks to ship. I tried to cancel this order which they refused to allow. I was forced to return this item at own expense after another 3 weeks of waiting for a pick up from TOLL. The shipping company told me they had received no request from LEGO for a pick up. I have called twice since the package was accepted at LEGO facility in Sydney but another 3 weeks has passed and no refund has been forthcoming. I have filed a dispute with my credit card company. Worst shopping experience ever. Avoid this company and buy from reputable online service or in store.

1
Date of experience: Aug 03, 2020